Novotel Warszawa Centrum

My visit to this property in 2024 felt too short to properly appreciate all it had to offer, so I decided to try it for a longer period of time this year, and I'm glad I did. If you're a solo traveller like me who doesn't drive, then its location is definitely its greatest asset, as it's a stone's throw away from a number of useful amenities including restaurants, a laundromat, the metro station, the main train station, and a bus stop with routes to the airport (not to mention several of the city's key attractions). The breakfast buffet was well-stocked and high quality, the staff were friendly, approachable, and spoke great English, and my room was clean and modern with a fabulous view. For those who aren't on a strict budget, I'd definitely recommend it.

I recently stayed at Novotel Warsaw Centrum and had a great experience. The location was absolutely excellent—right in the heart of the city, just steps away from the central station, public transport, and major attractions like the Palace of Culture and Science. The room was clean, modern, and comfortable, with a great view over the city skyline. It had everything I needed for a relaxing stay. The breakfast was also impressive, offering a wide selection of hot and cold options, fresh fruits, and good coffee—perfect for starting the day. Overall, a very convenient and pleasant stay. I’d definitely recommend it for both business and leisure trips.

We had the pleasure of staying for two nights in a room on the 31st floor, offering a breathtaking panoramic view of the city. The room was impeccably clean, and the beds were exceptionally comfortable. With over 16 years of experience in the hospitality industry myself, I truly value outstanding service — and I was thoroughly impressed by the professionalism and positive attitude of the staff throughout our stay. Every team member we encountered was courteous and helpful. I would especially like to highlight Mateusz at the front desk, who demonstrated remarkable professionalism and hospitality. He is a true role model for front office staff. Although we only had breakfast during our stay, the selection exceeded expectations. The variety of hot dishes, cold cuts, fresh salads, and sweet options easily surpasses that of many hotels I have either worked at or stayed in. The wellness center, located on the top floor, is another highlight. It offers a well-equipped gym and a spa area with stunning city views — a must-visit for any guest seeking relaxation. This was my second visit to Novotel, and certainly not my last. A flawless experience — 10 out of 10.

Great central location 5 minutes walk from the train station and about 20 minutes to the old town. Good facilities. Very family friendly as the kids receive free plush hedgehogs on arrival, there are table football and other games on the ground floor to keep them entertained and the great breakfast buffet also includes lots of things like pancakes and sugary cereals kids enjoy.

Breakfast very extensive and good quality. This is a huge hotel with an extra overflow restaurant in the basement. At times this feels a bit like a cafeteria because of the number of people around you. But no complaints in general. The hotel is in a good location if you want to see both the historic parts of town as well as the more recent quarters. The hotel was clean and modern and the staff friendly and efficient.